Shipping

We offer a quick and efficient New Zealand wide online shopping service.

All our online orders are tracked and traced from the time of dispatch to the safe arrival at your front door. Via your confirmation emails, you will be able to monitor the progress of your purchase throughout the delivery process.

You will receive the track and trace information via email once your order has been entered into the Courier network.

Our standard delivery charge options are $4.99 (no signature required) and $5.99 (signature required) per regular size order to any single address within New Zealand.

The time frames below are general guidelines for standard delivery*.

  • Urban North Island destination: Expect to receive within 1-3 working days.

  • Urban South Island destination: Expect to receive within 2-4 working days.

  • Rural Delivery destinations: Expect to receive within 3-5 working days.

Our oversize item delivery charges vary between oversize products depending on their size. The oversize item freight charge is calculated in the Shipping stage of the cart process. Examples of oversize items include basketball systems, netball systems, rugby scrum machines, goal posts, and tackle bags.

The time frames below are general guidelines for oversize item delivery*.

  • Urban North Island destination: Expect to receive within 1-3 working days.

  • Urban South Island destination: Expect to receive within 2-4 working days.

  • Rural Delivery destinations: Expect to receive within 3-7 working days.

(All orders placed on weekends will be dealt with no later than the following Monday, or next working day if a Public Holiday)

*Certain types of orders may, unfortunately, take slightly longer than these guidelines. Orders which include cricket bats with workshop services, rackets with added stringing services and supporters' apparel with customisation may from time to time fall outside our targeted delivery windows. Also, with instances where a single order has multiple products which are not all in stock at one Players Sports location minor transit delays might be incurred. Finally, any orders which include products which are ‘made to order’ (e.g., some rugby tackle bags) or housed in an auxiliary location (products marked online as ‘Website Product Only’) could experience an additional 24-hour handling delay.

Please know we will always do everything we can to get your order to you as soon as possible!

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