Best Price Promise

At Players Sports, you’ll never pay more than you should. If you see a lower price online for the same product we have in stock, and you’d prefer the convenience of buying from us, we’ll match it.

Peace of mind is built in - you can secure the gear you want today, knowing your best price is guaranteed.

✅ What’s eligible?

To qualify, the product must be:

• An exact match - same brand, model, colour, and size

• In brand-new condition

• In stock and immediately available at a qualifying store

❌ What’s not eligible?

We can’t price match:

• In-store services pricing

• Shipping or delivery charges

• Our own short-term sale or promo code pricing expired by 48+ hours

• Competitor short-term sale pricing expired by 48+ hours

• Employee or sponsored athlete discounts

• Loyalty promotions, credit, or financing offers

• Rebates or gifts with purchase

• Buy One, Get One promotions

What’s a ‘qualifying store’?

Any competing retailer with at least one brick-and-mortar store in New Zealand

Third-party and drop ship retailers will be reviewed case-by-case at Players Sports’ discretion

How to request a price match

Online: Email info@playerssports.co.nz with a link to the competitor’s website (and/or a screenshot). Please allow up to 24 hours on weekdays or 48 hours on weekends for a reply.

In-store: Let our staff know and they’ll check the qualifying store’s website on the spot.

Why buy from Players Sports?

When you buy from us, you’re not just getting the best price - you’re also getting:

• Expert service from likeminded sports enthusiasts who know their gear

• A massive range of top sports brands

• Fast, reliable shipping NZ-wide

• The confidence of shopping with a 100% NZ-owned and operated business

Your gear. Best price. No risk.

Start shopping now and know you’re backed by the Players Sports Best Price Promise.

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Frequently Asked Questions - Players Sports Best Price Promise

Does Players Sports offer a price match in New Zealand?

Yes. If you find a lower advertised price online for the exact same product that we have in stock, we’ll match it. Our Best Price Promise means you can buy from a 100% NZ-owned retailer with confidence, knowing you’re not paying more than you should.

What products qualify for a price match?

To be eligible, the product must be:

• An exact match including brand, model, colour and size

• Brand new condition

• In stock and immediately available at a qualifying New Zealand retailer

All criteria must be met for the price match to apply.

What does “exact match” mean?

Exact match means the product must be identical in every detail, including:

• Brand

• Model version

• Colourway

• Size

We cannot match similar or older versions of the same product.

What is considered a qualifying store?

A qualifying store must:

• Have at least one physical brick-and-mortar retail location in New Zealand

• Be actively trading

• Have the product in stock and available for immediate purchase

Club and school suppliers may qualify. Third-party and drop ship retailers are reviewed at our discretion.

Can you match prices from online-only retailers or overseas websites?

Price matching is limited to qualifying New Zealand retailers with a physical store presence.

What is not eligible for price matching?

We cannot match:

• In-store service pricing

• Shipping or delivery charges

• Expired promo codes or short-term sale pricing over 48 hours old

• Employee or sponsored athlete discounts

• Loyalty, credit or finance promotions

• Rebates or gifts with purchase

• Buy One Get One offers

The advertised product price itself must be current and verifiable.

How do I request a price match online?

Email info@playerssports.co.nz with:

• A link to the competitor’s website

• Or a screenshot clearly showing the product and price

Please allow up to 24 hours for weekday responses and up to 48 hours on weekends.

How do I request a price match in store?

Speak to one of our team members at the counter. We’ll verify the qualifying store’s website and confirm eligibility on the spot where possible.

Can I request a price match after I’ve purchased the product?

If you’ve recently purchased and find a qualifying lower price shortly after, contact our customer service team and we’ll review it in line with our Best Price Promise terms.

Does the Best Price Promise apply to sale items?

Yes, provided the competitor’s price is current and meets all eligibility criteria. Expired sales or promotions older than 48 hours are not eligible.

Why buy from Players Sports instead of the cheaper store?

With Players Sports, you receive:

• Expert advice from sports-focused staff

• Access to a massive range of leading sports brands

• Fast, reliable NZ-wide shipping

• The confidence of buying from a trusted New Zealand-owned business

You get the best price without sacrificing service or support.