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Please have a quick look at our FAQs page here and our Shipping Information page here.

You might find the answer you're looking for straight away! If not, scroll down for our store hours and contact info.

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This week our customer service team is experiencing unprecedented email and phone call volumes with so many individuals, clubs, and schools gearing up for winter sport. 

Because of this, we're suggesting that emailing us should be your first port of call. We're doing our best to get back to everyone within 24-36 hours. If you'd rather give us a ring, and we can't pick up right away, please leave a voicemail with your query. We promise to return your call within the same 24–36-hour timeframe.

We're genuinely sorry for this short-term inconvenience – it's far from what we'd like! We're on it, though, hiring more customer service assistants to better manage these super busy times. 

Your support means the world to us – it's truly amazing to see so many of you choosing to shop with Players Sports this month. A massive thank you in advance for your patience and understanding as we work through this and scale up our team.

Moving forward, we're committed to ensuring that each of you gets the top-notch fast service you deserve!